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Do your current policies and procedures:

  • contain borrowed bits and pieces of other companies' policies;
  • make use of forms from outdated HR information systems;
  • include obsolete terminology (such as old names for departments);
  • contain procedures that are consistently performed differently from the way they are recorded; or,
  • read as if they were written for someone else - that is, not your company?

Would you prefer to see your policies and procedures:

  • written in the language that you use in your company;
  • reflect the same philosophy that is talked about and practised;
  • reflect what people actually do every day;
  • supported by up-to-date forms that fit the systems you use;
  • include procedures that were created by the people who understand them best; and
  • be used as a trusted reference rather than as a book-end?

By following the 4P's Methodology, Macro Perspectiv will work collaboratively with the process owners to develop your company policies and related procedures with the result that everyone enjoys a sense of ownership. The integrity of the published policies and procedures will inevitably be very high.

Publishing policies and procedures, whether online or on paper, is always more effective when accompanied with a managed launch campaign. This launch might range from a simple email or intranet message through to a multimedia presentation or a more formal training session with compliance sign-off.

No matter what you decide on, it will always be heaps more effective than the usual "I didn't know we even had a policy on ..."

Check out our Business Processes Service Packages - they might meet your needs. Or if you'd prefer to discuss your situation to determine the best way forward, call us on 1300 665 603 or send an email enquiry.

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